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FAQ

Frequently asked questions

Shopping

Unisex T-shirts

Are Thunimany T-Shirts 100% cotton?

Yes! Our T-Shirts are made with one hundred percent 180 GSM compact combed cotton, stitched to perfection. There might be a negligible shrinkage of <0.5%.

What is the method of printing used?

We use the “Screen printing” method using high-quality dyes for vibrant colors.

What are the sizes available? Can I choose any T-Shirt color of my choice?

We offer T-shirts in six different sizes ranging from S to 3XL. Please refer to our size chart for the perfect fit. We currently do not offer a color selection for T-shirts as we set a default color to match the print design. However, we will be bringing more color options in the future.

How do I wash my Thunimany T-Shirt?

Please follow the wash care instructions provided on the product page. Washing by hand is recommended. Use mild detergent. Do not iron on the print or use a scrubber on the print. We use high-quality dyes which provide the print with longer life but failing to follow this instruction might lead to deterioration of T-shirt and print life.

Payment

What payment methods are available at checkout?

We have integrated with Paytm payment gateway to complete the transactions. Paytm offers a variety of payment options like Debit/Credit cards issued in India, Net banking, Wallets, UPI.

Do you accept UPI as a payment option?

Yes, we accept UPI payments.

Does Thunimany store any card/bank details?

No, Thunimany does not store any card/bank details. However, Paytm Payment Gateway might store any card/bank details. We, Thunimany, cannot be held responsible for any misuse of card/bank details.

Can I pay by cash during delivery?

Yes, we provide COD (Cash on Delivery) options to our customers at an extra charge of Rs.70. This extra charge goes to our logistics partners for COD fulfillment. NOTE: Delivery to certain pin codes isn’t available (rural areas). In such cases, any COD order received will be contacted via Whatsapp or mail to complete the transaction through any prepaid method available, failing which the order will be canceled. 

Amount has been deducted from my bank but the transaction got declined?

In such cases, the amount deducted will be credited back into the source account by the bank within 10 business days. Please contact your bank for further help.

Shipping

Is there any shipping charge?

We provide free shipping on orders above Rs.499. Orders which do not meet this minimum will be charged a flat Rs.70 as shipping charges.

How long does it take to ship and deliver the order?

We usually process and dispatch the order within 3-5 days after an order is placed. Once dispatched, you will receive the order in less than 7 days, depending on the logistics partner and the pincode for delivery.

What if I do not receive my order?

In any case of the order not being delivered to you, due to any reason, the order will be returned back to our warehouse, after 2-3 delivery attempts by our logistics partner. In such cases, a refund will be provided to the customer. However, if the order is refused by the customer at the time of delivery, no refund shall be provided by Thunimany.

Does Thunimany ship orders internationally?

We currently do not support international shipping. On special request by mail at [email protected], we can coordinate with you to make payments and shipping charges separately and ship your order internationally via India post. Please note that this is subject to availability and the shipping time might be longer than domestic delivery.

Can I change shipping information after placing an order?

Yes, please send a mail to [email protected] to update your shipping information. This request has to be done before 12 hours of placing the order.

How can I track my order?

Once you have placed your order, you can log into your account and click on the “Orders” tab to view your order status. Alternatively, you can click on the “Order tracking” link under “More info” at the footer of our webpage and enter the required details.

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